Good day to all.
We are a manufacturing company with many large components and machines that we build. Using Jira as the communication and workflow manager for many stages of our design and production process.
Currently, we are in need of the functionality to export a Jira Task type issue (Including all sub-tasks, attachments, and custom fields). After the export process, we need to save that data/exported file(s) into our product data management system. When we want to build the same type of machine again, we need to import the exported file to be used once more.
The use of .json files is looking like an option but has not yielded any fruit so far.
Any help would be appreciated.
Best of regards
There is no single object export for Jira, not to a format that can be re-imported later. And the on-screen exports (Word, XML) don't include subtasks.
You'll need to write something that can grab an issue and it's subtasks, save it in some format (JSON is what I'd reach for too, as that's what the REST API works with mostly), and then write something that can poke a new set of issues back in over REST based on the data in the saved export.
You'll probably come back to https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/ quite quickly while you're investigating this, it has all the core calls you'll need and some examples with them.
There are some useful getting-started links in the first couple of sections of this guide though, which is why I go to it first rather than reel off three or four!
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events