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Export data for archive or movement to another product

I like the atlassian products but the tech in me needs to know if there is an out. Is there a way to export the data to keep offline. If atlassian goes under, if another products fits our needs better, can I get my data out of the cloud in a readable format?

I got stuck with an outdated version of MS TFS and in order to pull any usable data out of it it was thousands of dollars in upgrades or a text and file dump to be manually imported into another application.

I just want to know what I'm getting the company into before i sign a life long contract.


Thanks in advance.

2 answers

1 accepted

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Answer accepted
Alexis Robert Community Leader Aug 12, 2022

Hi @Sean Dunaj , 


you have 2 options : 

  • create a backup from Jira Cloud : this will have all your issues and the projects configurations (workflows, permissions, etc). However to get this imported into another tool, you'll need to have a connector (can be provided by the tool or created by you)
  • export issues from Jira : this is very simple as all the issue date (fields, assignee, attachments, etc) are exported in CSV that can be managed in Excel for example

You can have a look at the document for both here :


Let me know if this helps, 



Thank you for the quick response.

0 votes

With our Excel exporter app, you can create any sort of Excel exports. The XLSX fileformat produced by it is reasonable for long-term storage for information.

You can find a selection of sample export here:

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