Exception: Object doesn't support this action (creating a project)

[Mark Stamper]

New Installation / SQL Server database

◦Exception: Object doesn't support this action
◦Resource: http://localhost:8081/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true
◦Line: 5715
◦Column: 2146

Environment

Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; rv:11.0) like Gecko

Stack trace
•TypeError: Object doesn't support this action
• at AJS.parseUri (http://localhost:8081/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5715:2146)
• at e.getStateFromUri (http://localhost:8081/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5703:854)
• at e.toViewState (http://localhost:8081/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5703:562)
• at r.getCurrentUrlState (http://localhost:8081/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5706:3015)
• at u.init (http://localhost:8081/s/cd2010481f35ddca9758dc22468f31c8-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/f2dc4299468a533e3ffa2a5ce4fb8009/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&nps-not-opted-out=true&richediton=true:5907:2533)
• at j (http://localhost:8081/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:66:50)
• at n.fireWith (http://localhost:8081/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:67:361)
• at ready (http://localhost:8081/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:55:418)
• at Q (http://localhost:8081/s/8f2bad71fcffd0177e0f2d43157409cf-CDN/3cpkj8/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:65:10)

[Andy Heinzer]

Hi Mark,

Sorry to hear you have encountered this error.  It appears that this is a recently documented bug that affects Jira 7.8.x and 7.9.x versions when visiting the site using IE 11.   Please see the bug report for more details: https://jira.atlassian.com/browse/JRASERVER-66949

I would be interested to confirm that this happens only in IE when trying to add/edit a comment on an Agile board.  Is that correct?   If so, the only current work-around we have for this bug is the use of an alternative browser such as Chrome or Firefox.   I would recommend watching this bug ticket for updates to this issue.

Please let me know if this is happening under some different circumstances than those documented in the bug ticket.

Regards,

Andy