Exception: Error: Permission denied to access property "apply" on Docker depoloyment

[Mark Reid]

I'm trying to run Jira on my personal server using the atlassian/jira-software docker image. Setup goes well, but when trying to access my boards I get the error "Exception: Error: Permission denied to access property "apply"". Other than the error, only the top and sidebar show. I'm using postgres 9.6 in another docker container. So far I have tried reinstalling and using different versions of postgres.

[Andy Heinzer · Accepted solution]

Hi Mark,

I have not yet seen this specific error message yet, nor have I been able to find any other cases yet that relate to Jira throwing this error.   Could you let us know some more information about this error, such as:

1. What browser are you using here? (Firefox, Chrome, IE, etc)
2. What version of that browser?
3. Have you try to access this Jira site using a private/incognito mode browser?
4. What version of Jira Software was installed by this docker image?  My understanding is that this docker has a few different package version numbers that can be installed

I have seen similar errors in the past in relation to boards.  Sometimes it can be a bug in the product, but just as often I have seen this caused by other 3rd party plugins to Jira.   Perhaps it might help to see what other plugins might be installed to Jira.  If this is a brand new install, it might be you don't have any, but it's worth checking out to see if it might be a factor.

I'd like to try to recreate this specific error so I can try to learn more about it.  Please let me know the answers to those questions and if you have any other environmental details that might help here.

Thanks

Andy

[Mark Reid]

Hi Andy,

I hadn't considered that it may be a browser issue. I'm using Firefox 68.0.2, and it appears that the extension from https://burnermail.io/ was causing the issue. I have disabled said extension and I no longer see the error. My Jira version is 8.3.2 in case you're still curious.

Thank you very much for your help,

Mark.

[Andy Heinzer]

Awesome, thanks for posting back with your solution Mark.