Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,555,016
Community Members
 
Community Events
184
Community Groups

Excel Jira Plugin. Error in connection "No valid plugin Found..."

Edited


I've just installed Jira Excel plugin, and when I test the connection, appears this message

 

Connection Succeeded:

"No valid plugin found. Please test the connection in the settings."

I'm 100% sure that path, user and password are corrects. 

 

My Excel are "Office 365 MSO (16.0.11929.20978) 32 bits"

 

Thank you

 

 

4 answers

Did you resolve this issue? 

I got same issue. 
My excel is:  2016 MSO (16.0.4266.1001) 64-bit

My Jira:  Jira Server/Data center 

0 votes
Levente Szabo _Midori_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 13, 2021 • edited Dec 07, 2021

The issue could simply be that your Office 365 is not compatible. Atlassian announced that their Excel import solution is only compatible with Office 365 from version 1904. In this case you would need to update to a newer Office version.

An alternative to this is a native Jira Cloud app that doesn't rely on Microsoft's infrastructure like Better Excel Exporter for Jira Cloud.

jira-cloud-issue-navigator-better-excel-exporter-menu.png

(Please note that I'm part of the Midori team working on Better Excel Exporter.)

0 votes
Levente Szabo _Midori_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 12, 2021

@Victor Garcia Garcia , @Andreu Garcia did you manage to solve this issue with Jira Cloud for Excel?

We work with an on-premises instance.

I think Jira Cloud only works with SaaS services, right?

Levente Szabo _Midori_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 13, 2021

I don't know what you mean by "only works with SaaS services".

You can use Jira in different deployment types: Server, Data Center and Cloud, depending on your needs and what your company or regulatory environment allows you to use. I'm sorry if it's not news, I might have misunderstood something.

Because of major differences between the different platforms apps also come with different features and capabilities. 

Same problem here. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events