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Error while dragging tickets in Kanban boards Edited

Hey all,

I'm having an issue that started a week ago (give or take a couple days), when I drag tickets in a Kanban board, I get the following error:

Screen Shot 2021-05-20 at 14.49.58.png


I also can't seem to preview any tickets from a Kanban board either. I've tested on multiple Kanban boards, with tickets that were assigned to me, to others, and unassigned tickets, all giving me this error.


I've attempted a couple of other solutions that other's have found, but none have worked:


My Jira admin says my account has site admin privileges, and that has never changed so I'm not sure where else to debug my issue. Anyone have any ideas?



EDIT: I've attached an error I'm seeing from my Chrome DevTools

Screen Shot 2021-05-20 at 17.25.58.png

Which contains this for the response:

{"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}


1 answer

This seems like permission issues on the project level, have you tried running the permission helper under admin tools? Its under Admin>System in the Admin Helper section.

Just tried it out, it says I'm an Administrator for the project.

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