Error uploading file to issue

Jungsuk_Yoo June 7, 2019

I get an error when uploading a file that is over 200MB.

The error message is as follows.

---------------------------------------------------------------------------

File "pixeladmin-2.3.2.zip" was not uploaded

An internal error has occurred. Please contact your administrator.

---------------------------------------------------------------------------

The setting is 2GB.

attachments.JPGWhat should I do?

The confluence is the same.

 

1 answer

0 votes
JP _AC Bielefeld Leader_
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June 7, 2019

Check the application logs for more info... Ah, and contact your admin ;-)

Best

JP

Jungsuk_Yoo June 14, 2019

I am an administrator. And no log is left.

Best

Nic Brough -Adaptavist-
Community Leader
Community Leader
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June 16, 2019

When Jira throws "An internal error has occurred.", it has written more detail into the logs (unless you've deliberately reduced the logging level in "logging and profiling".  You will need to read the log to see what the real problem is - see <jira home>/logs/atlassian-jira.log

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