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Error something went wront

Jose Fuentes February 26, 2020

HI,

I'm simply trying to open a Board for a project and get this Error. Here screenshot:

https://p19.tr3.n0.cdn.getcloudapp.com/items/bLumeGBN/Image+2020-02-27+at+12.18.13+AM.png?v=7970faa2366e518c731300acb5f02ec1

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 28, 2020

Hello @Jose Fuentes

Welcome to Atlassian Community!

We noticed there was a fast hiccup in Next-gen projects that caused some customers to see the general error you are facing when trying to access Next-gen boards on Wednesday.

That being said, it seems this problem was already addressed by our support team. Can you please confirm if you are still facing it?

If the problem persists, please try the steps below:

1 - Clear your browser cache, try to access your board in incognito mode and try a different browser

2 - Provide us with the error returned in the javascript console of your browser, hiding any confidential information it may have.

Let us know if this information helps.

Jose Fuentes March 5, 2020

Thanks. Seems like issue went away.

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