Error on GH during board transition

Samuele Pretini April 17, 2019

During transition from backlog to first step of workflow (by drug and drop) this error appear:

TypeError: Cannot read property ‘text’ of undefined
at Object.GH.tpl.planissuelist.renderIssueList ( https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:6941:800)
at Object.GH.tpl.sprintview.renderSprintContent (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7701:389)
at Object.m._renderSprintContent (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7677:6547)
at Object.p (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:3921:1118)
at Object._renderSprintContent (https://jira.example.com/s/adf8ba98f8b00258d5091dd0afa72358-CDN/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en:548:96)
at Object.m._updateSprint (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7677:5125)
at Object.m.updateSprintViewForModel (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7677:3315)
at https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:6695:1620
at Array.forEach ()
at Function.b.each.b.forEach (https://jira.example.com/s/adf8ba98f8b00258d5091dd0afa72358-CDN/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en:532:336)

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 23, 2019

Hi Samuele,

Are you running  Jira Software Server version in the 8.0.x range?  I ask because the error you have provided appears to match up with a known bug we have documented in JSWSERVER-19930

The good news is that this particular bug has been resolved in the 8.1.0 release of Jira Software.  So an upgrade will fix this.  Unfortunately, there does not appear to be any other work-around for this.

I hope this helps.

Andy

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