Error on GH during board transition Edited

[Samuele Pretini]

During transition from backlog to first step of workflow (by drug and drop) this error appear:

TypeError: Cannot read property ‘text’ of undefined
at Object.GH.tpl.planissuelist.renderIssueList ( https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:6941:800)
at Object.GH.tpl.sprintview.renderSprintContent (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7701:389)
at Object.m._renderSprintContent (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7677:6547)
at Object.p (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:3921:1118)
at Object._renderSprintContent (https://jira.example.com/s/adf8ba98f8b00258d5091dd0afa72358-CDN/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en:548:96)
at Object.m._updateSprint (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7677:5125)
at Object.m.updateSprintViewForModel (https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:7677:3315)
at https://jira.example.com/s/165e5d67976e4f2bb3409a5da9963ab6-T/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/293566d781b7cf1ec4e4e2e9b738d609/_/download/contextbatch/js/gh-rapid-plan,atl.general,jira.project.sidebar,jira.general,jira.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en&whisper-enabled=true:6695:1620
at Array.forEach ()
at Function.b.each.b.forEach (https://jira.example.com/s/adf8ba98f8b00258d5091dd0afa72358-CDN/v08hcl/800009/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en:532:336)

[Andy Heinzer]

Hi Samuele,

Are you running  Jira Software Server version in the 8.0.x range?  I ask because the error you have provided appears to match up with a known bug we have documented in JSWSERVER-19930

The good news is that this particular bug has been resolved in the 8.1.0 release of Jira Software.  So an upgrade will fix this.  Unfortunately, there does not appear to be any other work-around for this.

I hope this helps.

Andy