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Error enabling JCMA. What is the minimun JAVA version required for JCMA to run on the Server/DC?

I'm running into issues trying to enable the JCMA.  It say's it can't enable.

I believe it's running into issues with the JAVA versions in installed.

I have 2 JIRA instances running JIRA 8.18.xx and 8.20.xx  Per Atlassian's documentation, running JAVA 8 and 11 should be fine.  However, I have a feeling JCMA needs something higher.

Thoughts?    Is there a JCMA I should try (un-install current and manually upload)


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Kseniia Trushnikova
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 21, 2023

Hi @Tom Gross,

Do you use Jira Service Management? I've found this article that may be related to your issue: Unable to start the plugin container for Jira Cloud Migration Assistant plugin. Do you see any errors in the atlassian-jira.log while attempting to enable the plugin?

Reinstalling the plugin may help, please try to do it.

We're not using JSM.

To get around the issue, I uninstalled JCMA 1.9.15 and manually installed JCMA1.8 from 3/2023.  Appears to have worked on both of my JIRA instances

  • v8.18.2 (2021-08-17)
  • v8.20.6 (2022-02-15)

I'm going to go with these for our migrations, since they work and are only 6 months old.

Like Kseniia Trushnikova likes this

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