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When evaluating the "atlassian-jira.log" file, the following error message is output:
2019-03-21 06:22:52,371 HealthCheck:thread-3 ERROR ServiceRunner [c.a.t.j.healthcheck.support.GadgetFeedUrlHealthCheck] An error occurred when performing the Gadget feed URL healthcheck
java.net.SocketTimeoutException: Read timed out
The server on which Jira is installed has no connection to the Internet. How should you configure Jira if you are not connected to the Internet to avoid this error message?
Hello,
Kindly have a look at this KB:
https://confluence.atlassian.com/jirakb/health-check-jira-base-url-859447384.html
and this ticket:
https://jira.atlassian.com/browse/JRASERVER-63795
It is not related to the internet connection.
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