When evaluating the "atlassian-jira.log" file, the following error message is output:
2019-03-21 06:22:52,371 HealthCheck:thread-3 ERROR ServiceRunner [c.a.t.j.healthcheck.support.GadgetFeedUrlHealthCheck] An error occurred when performing the Gadget feed URL healthcheck
java.net.SocketTimeoutException: Read timed out
The server on which Jira is installed has no connection to the Internet. How should you configure Jira if you are not connected to the Internet to avoid this error message?
Kindly have a look at this KB:
and this ticket:
It is not related to the internet connection.
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events