I have a user repeatedly receiving this error when trying to review tickets in Jira Cloud. He has no other background processes running within Jira. I submitted a ticket to Atlassian back in April and have escalated as far as it will let me but they just promise that they are monitoring it and then nothing ever changes. It's been 2 months now and it happened twice yesterday and once today, sometimes when he is showing his screen to clients. Has anyone else experienced this and found a solution?
The error reads: Something went wrong. Try reloading the page, then check our statuspage for any current outages. If there are no relevant outages, create a support request so we can help you out. If you create a request, include the following so we can help you as fast as possible: Error type: 429 - Too many requests; log reference: d7c955ac-34a1-43c7-a645-3ebd2ab10ce.
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events