Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Epics not showing up in the left panel in Scrum Board

Edited

We have a problem with the EPIC panel in the Scrum Board.

The left panel shows ONLY all issue types of type = Subtask.

All Epic-issue types are displayed in the normal backlog (on the right side). No Epics are displayed in the left panel.

When checking the configuration, we found out that Custom fields Epic Color, Epic Name and Epic Status had for some reason parameter "Issue type(s) = Subtask".

We unlocked those fields and changed the value for Issue type(s) from "Subtask" to "Epic".

However, the left panel is still showing only subtasks in our Scrum Board.

 

Any help appreciated.

 

Issue with Epics.png

When selecting "Create Epic" it says in the pop-up window for new Epic "Create subtask" - see picture:

2018-07-10 14_01_35-Create Sub-task - Tasks.png

2 answers

To all, I had the same issue and found that it all was due to the fact that a large number of my team's epics had been moved to Done in "Epic Status" which is different to "Status".

I never knew this other "Epic Status" existed, so didn't even know to look for it when trying to triage the issue.

Here's a JQL you can edit and use to find if this applies to your epics too:

project = "ENTER PROJECT NAME" AND issuetype = Epic AND "Epic status" = Done ORDER BY Rank ASC

You can then bulk change the ones you need to revert back to 'Open' using the Tools menu in the Issue Navigator.

I hope this helps others.

Yep it was the Epic Status field for me.

It solved my problem, thank you.

it works for me! thank you!

this worked for me. Thanks!!

It worked for me too. Really appreciate your help!

Fabio Martins
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 18, 2023

Hi @Taylor Sharpe 
For me it didn't work, the query returned all the Epics that are done none of those were the ones that are currently on the Backlog.
Also, the Epics are appearing on the "ticket card".

On the left panel it says "all issues" and no Epic appear on the list.

Like Vickal Singh likes this

I'm facing the same issue 

0 votes
Sana Safai
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jul 10, 2018

There might have been some change in the ID number of your instance, so that the issue type IDs have been switched between epic and sub-task. When did you notice this change? What did you do right before you notice this change? Migrate the system or modify the database in some way?

We have never used the EPICs / Scrum Board earlier. We noticed this when we started using the board.

Do you know which db tables this information is stored?

Sana Safai
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jul 13, 2018

Thanks - will check!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events