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Epics not showing in Roadmap

We just enabled the basic Roadmap feature on a classic software project. For some reason, out of the 100+ epics in the project that are unresolved, only 5 are displaying in the Roadmap and the Epic view of the backlog. There do not seem to be any differences between the Epics that are showing and those that are not. All fields being used are the same and we do not have any unallocated issue statuses or anything. Any other suggestions?

1 answer

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John Funk Community Leader Mar 22, 2021

Hi Chris,

Do you have all of the statuses in the Epic workflow attached to columns in the board? 

Yes, there are not any unallocated statuses in the workflow. 

John Funk Community Leader Mar 22, 2021

But not all of the Epics for that project show on the board? 

Can you share the filter that is being used for the board? 

Also any Sub-filters? 

Here is the JQL. No additional sub filters. project = MIP AND component not in ("PRO SERVICES ADMIN") ORDER BY key ASC, created

John Funk Community Leader Mar 22, 2021

And if you just run that query as a filter you get a lot more issues than you see on the board? 

Can you verify that all of the statuses showing in the filter are mapped to a column on the board? 

it looks like the NOT IN clause was causing the problem. We removed this from the filter and we are rocking and rolling. Thank you

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John Funk Community Leader Mar 22, 2021

You can try this also if you still want to exclude those components:

project = MIP AND (component not in ("PRO SERVICES ADMIN") or component is empty) ORDER BY key ASC

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