Epics not showing in Roadmap

Chris Easterwood March 22, 2021

We just enabled the basic Roadmap feature on a classic software project. For some reason, out of the 100+ epics in the project that are unresolved, only 5 are displaying in the Roadmap and the Epic view of the backlog. There do not seem to be any differences between the Epics that are showing and those that are not. All fields being used are the same and we do not have any unallocated issue statuses or anything. Any other suggestions?

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John Funk
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March 22, 2021

Hi Chris,

Do you have all of the statuses in the Epic workflow attached to columns in the board? 

Chris Easterwood March 22, 2021

Yes, there are not any unallocated statuses in the workflow. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2021

But not all of the Epics for that project show on the board? 

Can you share the filter that is being used for the board? 

Also any Sub-filters? 

Chris Easterwood March 22, 2021

Here is the JQL. No additional sub filters. project = MIP AND component not in ("PRO SERVICES ADMIN") ORDER BY key ASC, created

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2021

And if you just run that query as a filter you get a lot more issues than you see on the board? 

Can you verify that all of the statuses showing in the filter are mapped to a column on the board? 

Chris Easterwood March 22, 2021

it looks like the NOT IN clause was causing the problem. We removed this from the filter and we are rocking and rolling. Thank you

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2021

You can try this also if you still want to exclude those components:

project = MIP AND (component not in ("PRO SERVICES ADMIN") or component is empty) ORDER BY key ASC

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