Hello @Lee Street
You can have a look at Kanban Boards' Control Chart for that. It doesn't show individual issues but will give you an idea about the overall trend.
You can also try creating custom fields to keep dates and use automation rules to populate those fields. Then you can make your own calculations. The downsides of this solution are; first, it is not easily scalable; and second, you have to do manual calculations every time.
For a ready-built solution that offers great flexibility and details, our team at OBSS built Time in Status. It is available for Jira Server, Cloud, and Data Center.
Time in Status mainly allows you to see how much time each issue spent on each status or assigned to each assignee. You can combine statuses in any way into consolidated columns to see metrics like Lead Time, Cycle Time, Resolution Time or Ticket Age. You can calculate averages and sums of those durations grouped by issue fields you select. (For example see the monthly average Lead Time per user, or weekly average Cycle Time per component, etc.).
By the way, Time in Status also has 4 types of date reports that can show the first/last transition dates to/from each status.
Time in Status can display its reports and charts in its own reporting page, in dashboard gadgets, and in a tab on issue view screens.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.
Using Time in Status you can:
Hi @Lee Street ,
You can try Status Time app developed by our team. It provides reports on how much time passed in each status as well as status entry dates and status transition count.
Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project). And all these are available as gadgets on the dashboard too.
Hi @Lee Street
My team has prepared brief materials on cycle/lead time reports. Please take a look if they can be useful for you:
Kind regards, Yuliia
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