Enabler Epic ticket types to behave like an Epic at Epic level

[Sharon Thorpe]

I have created a new ticket type called Enabler Epic.  I want it to behave like an Epic. I went into the advanced roadmaps hierarchy levels and added it to the Epic level and it is behaving as I expected. 

However, it is not behaving like an Epic level anywhere else.

In the Backlog it is showing as a story level and lower. 

I have checked out the backlog settings thinking it might be some setting there.  I figure I need to set it up somewhere that isn't just for the roadmap but unsure where, can anyone help?  I checked out the  hyperlink on the Advanced roadmaps hierarchy screeen which states "how to expose these levels in jira" but nothing really obvious to help.

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @Sharon Thorpe 

You can use a label or a custom field to specific if an Epic is Enabler or not.

• You will be able to report using that field.
• You can create a separate swimlane based on that field (using JQL). So the enabler epic can be displayed separately.
• In your advanced roadmap plan as well you can use that custom field to create a view for those epics.

Only Epic issue type will behave like an epic on boards and other places so creating a field is the simplest thing you can do.

Ravi

[Sharon Thorpe]

@Ravi Sagar _Sparxsys_ thanks Ravi

[Nic Brough -Adaptavist-]

There is no way to do this.  Only the Epic issue type gets the functions of Epics, other issue types are all issue or sub-task level.

(You can rename Epic, but it will look odd because all the functions refer to things like epic colour, epic link, epic report etc)

[Sharon Thorpe]

@Nic Brough thanks, yep I don't think renaming a significant ticket type like Epic will be the way I go for me