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Enabled SSO on Alassian Account for Organization and unable to sign on.




Hmm... we're having trouble logging you in. You'll need to talk to your organization admin - tell them we sent you, and that there appears to be an issue with the identity provider entity ID used for your SAML single sign-on configuration.

I can't login to Support to request help, so I'm hoping a support person in the community will help me out. I am currently unable to log on and am hoping we can get SSO disabled so I can log in and figure out what I did wrong (probably the wrong ID on the URL using the one from statuspage instead is my guess)

2 answers

1 vote
Daniel Eads Atlassian Team Dec 10, 2021

Hi @mokgoon ,

I'm just following up here to indicate we've got a technical support case opened for this issue on your site with Atlassian Cloud Support. We'll follow up on the support case (PCS-70251) with next-steps.

Daniel Eads | Atlassian Support

0 votes
Chris Buzon Community Leader Dec 10, 2021

hey Mokgoon.

We won't be able to use that link either, but I can ask someone at Atlassian to reach out to you to see if they can help.

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