Need your assistance. Here's the simplified scenario:
Workflow: To Do >>> In Progress >>> Done
Sub-task blocking condition here: To Do >>> In Progress >>> Done (condition doesn't allow to transition issue from In Progress to Done when there're any open subtasks);
On a View issue screen I don't see transition button "Done" when there're any open sub-tasks. Users could be confused significantly.
Is there a way to enable some sort of pop up which says: "Hey, in order to move this issue to done - please close all the sub-tasks"?
Or maybe just enable a transition button, but make it "inactive"?
I'd use the "message field (for view)" from the Jira Toolkit to place some text on the screen.
Or remove the condition, but re-implement it as a validator, so the user starts the transition and then gets told why they can't proceed.
Thanks for the quick turnaround. This could work.
1. What validator to choose? https://image.prntscr.com/image/JtXxT8iCTgKMY2-T9RevWw.png
Not sure what do you mean.
2. Could you please elaborate more on "message field (for view)" from the Jira Toolkit? How to implement this solution?
Ah, you'll need a bit of code to do a validator to check the subtasks. There might be one in the marketplace already though.
The Toolkit option -
Install the toolkit from "find new add-ons" (it's free)
Go to custom fields and add a new one, selecting "message for view"
Add it to the issue view screen(s) needed
Go back into the custom field configuration and add some text to the *default* value (not description!)
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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