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I am trying to display issueType.name for my slack notification via Jira Automation lookupissues. However, it showing as empty string when I try to include it to the notification. Is this a Jira bug or am I missing something? Anyone else has seen this issue?
Hi @Jerome Ortega ,
This is going to be a bit odd, but ignore the camel-casing in the documentation and use this inside your lookup array:
{{issuetype.name}}
(lowercase 'T')
We're still digging into this, but although issueType works fine outside of a Lookup, capitalizing the 'T' as it's documented won't return the string while inside a Lookup Issues list. Give the lowercase 't' a try for now - once we get the source of this tracked down, the rule should still run fine even with a lowercase 't' in the future.
Cheers,
Daniel | Atlassian Support
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Hi Jerome,
This was in the document you link to above:
{{issueType}} - Returns the issue type
Have you tried that syntax?
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Yes @John Funk I have tried it with no luck. It is not showing any value. There is a user in a post that experienced the same issue. I will paste the post link when I get a chance. Thanks!
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You should probably open a ticket with support then and see what they say.
https://support.atlassian.com/contact/#/
Post the resolution back here please, so we can close it out. Thanks!
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