To request for support simply create an issue at support.atlassian.com
SQL access is Restricted in OnDemand but if you are having a problem like that, please do create a support request and from OnDemand Support we'll able to look at the instance and solve it for you :)
I just took a look and it looks like you have Unmapped Statuses causing the issues not to be shown. See yellow meesage at: https://victorious.atlassian.net/secure/RapidView.jspa?rapidView=9&tab=filter
If mapping the statuses doesn't solve the problem, please create a support request.
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
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