We’ve changed a name of our company, so, our emails changed too. And we would like to switch our Atlassian profiles from the old one to the new.
Is it possible to switch the emails and still have the tasks and projects ? Or we have to create new profiles?
Hi Mary - Welcome to the Atlassian Community!
We have a managed account and are getting ready to do a mass update of all our our emails as our domain is changing to.
Here is the response from Atlassian Support to guide us:
curl --request PUT \ --url 'https://api.atlassian.com/users/{account_id}/manage/email' \ --header 'Authorization: Bearer <access_token>' \ --header 'Content-Type: application/json' \ --data '{ "email": $newEmail }'
As documented here: https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/#api-users-account-id-manage-email-put
Be sure you create an ADMIN API key and not a personal API key. (https://admin.atlassian.com/o/YourOrgIdHere/admin-api)
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Yes we can change the Email here https://id.atlassian.com/manage-profile/email
You can find the complete process for your requirement here, https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html
Please let me know how if you are using the managed identity.
Thanks,
Pramodh
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