Email notifications for inactive users

[dev ops]

Email notifications for inactive users

[Rachit Singhal]

Hi @dev ops ,

Could you please more elaborate on your query what you are trying to do?

Are you trying to send email notifications for inactive users or trying something else?

Thanks,

Rachit Singhal

[dev ops]

Email notifications for inactive users

I need to send an automated emailer to jira users who have not accessed jira for more than 7 days.

For example,

User name Ramesh has invited on 17/06/2022 and he had not yet login/use jira tool for more than 7 days i.e. till 23/06/2022, then auto mail should be trigger from jira to Ramesh stating that, "You have not used/login Jira from last 7 days, Please use Jira tool on regular basis."

[Nic Brough _Adaptavist_]

You'll need to get one of the scripting/automation tools to do this.

But I wouldn't bother, an email reminder of what people are supposed to be doing as part of their work is pointless.  If they're not using Jira, it's probably because they don't need to.  An email isn't going to change that.  "Use tool X on a regular basis" is micro-management and pointless noise.  "Tool X is the one thing you should be using to get stuff done" should be baked into their job, and "using it regularly" would then come naturally.