Hello @Sudipta Kumar Mondal ,
Welcome to Atlassian Community ...!
settings --> system --> automation --> Automation Rules may help you. but in the email you will not get any changed fields highlighted, due to smart values need to set for every field. it's highly customized task.
Rule 1 --> Trigger --> 1. issue created --> 2. New action
Like the above you need to create at least 3 new rules.
Issue Created / Issue updated / Issue deleted.
These 3 will gives you all updates on all issues.
Note: please check in Project wise automation with Test project. it it success, you can add it to Global Rule.
I'm not sure I understand. It sounds like you want to setup an external email account and include that account on all notifications from Jira? Is this the case? If so this isn't really a Jira task as much as an IT task. They would set up an email for you (exchange, gmail, etc.) and then you as a Jira admin would have to add the email as a user to your instance and add that user to all groups/roles and ensure that the user has the proper notifications for all notification events where you desire to record the notification. I fear this would not be a scalable/reliable solution though.
Actually, we have multiple members, and it's hard to check every task progress on every project.
The members used to receive mail respective to the task which is assigned to them.
I want an admin account say (email@example.com) to receive all the notification in the mailbox recording every task of every members.
You could add the user account to the notification schemes of the projects you want to see the updates about.
But I am sure this would cause a mail flood if you "subscribe" to any event that happens in a project - maybe a selection for "Issue Created", "Issue Commented" or "Issue Resolved" will be needed to see through the huge amount of received mails you will surely see in that mailbox.
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