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Due to the configuration for this particular board, you'll have to use the full dialog to create a n

When trying to create a new ticket from the backlog of our existing Kanban board.

Previously we could quickly enter the title of new issues on the board and fill in the detail later, but now we have to create all tickets using the full dialog UI.

Nothing had been changed with regards to this board, but we are getting an error message stating "Due to the configuration for this particular board, you'll have to use the full dialog to create a new issue" now.

In similar posts, the filter was identified as a cause of this problem.  The filter for this board is 

project in (ABC, XYZ) ORDER BY Rank ASC

 

Removing the 'in' statement and limiting the filter to include only one project will fix this, but that doesn't work for our users. 

Does anyone know how to get the original functionality back while still showing both projects on the board?

2 answers

1 accepted

If you have more than one project you will have this behavior since you can't pick the project in which you are creating the ticket from the agile board interface

So this is what I did to get this "fixed" on my Backlog view:

  1. Made all custom fields optionals. (You may need to edit your Fields Scheme).
  2. Create a Quick Filter on top that goes like this:
    project = XXX
    [[optional]] AND (issueType = bug OR issueType = story)
  3. Then apply that quick filter and you are ready to add issues in bulk!

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