'Done' project status is blue and cannot be changed to green

James Diecidue
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February 24, 2024

We are using the agile template. When we mark tasks as "Done", they get grouped as "In Progress". When I try to change the attributes of "Done" via 'project settings' (second screenshot), i see nothing valuable I can change.

 

How can we ensure "Done" is getting grouped as "Done"?

Screenshot 2024-02-24 at 1.23.03 PM.pngScreenshot 2024-02-24 at 1.23.20 PM.png

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John Funk
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February 25, 2024

Hi James - Welcome to the Atlassian Community!

Is this a Team-managed or Company-managed project? 

It looks like the Status got created with the wrong category (using the In Progress category instead of the Done category). 

If Company-managed, go to Settings > Issues > Statuses. Find the Done status and click on Edit. Then change the Category to Done.

 

James Diecidue
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February 26, 2024

Thank you! This helped uncover the issue, but weren't the exact steps we needed to take. I was unable to find a "Done" status.

 

Instead, from any affected task, I needed to click "View Workflow", then "Edit Workflow", click "Done" ans select the category "Done".

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Humashankar VJ
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February 24, 2024

Hi - I hope that you are Doing good !!

IS this for a new crew board ?

How about other crew board workflow on this ?

Can you please double check that the workflow for your project includes a transition to the "Done" status and that it is correctly configured to transition issues to the "Done" status when they are completed

Hopefully you are aware to check the workflow transition - in may be controlled by org admins:

Check Transitions:

Review each step/status in the workflow to know there is a transition to the "Done" status.
Look for the transition arrow leading to the "Done" status from the previous status

It could be
Ready for acceptance / In Progress


Hope this helps

Thank you very much and have a fantastic day!
Warm regards

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