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Done and closed tickets are still being moved from sprint to sprint :(

Hey Guys
I am trying to get the use my burn down chart but I have noticed that every sprint it still includes closed or done task into the next sprint 

Screenshot 2021-12-07 at 10.23.23.png

2 answers

1 accepted

5 votes
Answer accepted

Hi @Azeez Alimi , welcome to the community!

For an issue to be seen as 'Done' in a sprint, the status that the issues are in must be mapped to the right-most column of the Sprint board. I would check the config of your board to make sure that the Closed/Done statuses are mapped to this column.

I was facing the same issue and after drag'n drop the "Done" status to the right-most column of the Sprint board (Panel) closed tasks were nt moved for the next sprint.

Many thanks!

Is the board you are using to move the issues to done the same one the sprint was created from?

Hi, Nic.

No. We use to create sprints directly from "Backlog" tab.

For this adjustment, Go to "Panel" tab (or other you can see the tasks's status by columns) and drag&drop "Done" column to the right-most position, as below example.

image.png

 

This problem use to start after create a new status. It's create at right, taking the "done" position. Once you set "Done" back to the original  right-most side, the problem is solved.

Sorry, I thought you said you were having the same problem as the original, but I misread it.  You say you're not having issues go to the next sprint if you close the sprint with them in the last column on the board, which is the correct behaviour.

The problem I was facing is the same as the original "Done and closed tickets are still being moved from sprint to sprint :("

When I requested to close a Sprint, message displayed 1 task as done despite there are 30 completed tasks.

After rearrange columns sequence as above demonstrated, all closed tickets were able to be ended with the Srint closure.

0 votes

Also, ensure that any sub-tasks for these tickets are also in a done status that is mapped to the right-most column.

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