Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Does moving story to other jira project trigger webhook event "issue_moved"?

When I move a story to a jira project that's integrated - I receive a webhook event "issue_moved".
However when I move a story from an integrated jira project - I do not receive a webhook event. 
These are my observations.

So can I somehow track issues moved FROM jira project(doesn't matter where it is moved to) using webhook events?

1 answer

0 votes


Welcome to the community.

You can trigger a webhook only when issue is created/updated or deleted. Since the old issue key is stored in the history you can try to get the informations you need by REST API.

The webhook can be triggered when issues is updated, that is true. That is the case with moving issue to another project. I receive an event with the following data

"webhookEvent": "jira:issue_updated"
"issue_event_type_name": "issue_moved"

So moving issue is in fact an issue update. But the problem is I receive a webhook event only when I move the issue to a project, but not when I move it from a project.
Both should be considered as issue updates, not just one of them. Isn't that a bug?
I can get data using REST API, but I need to get notified by a webhook event, how would I know when to make a request?

My guess is when the update is done, it fire an event, inside this event the issue belong to the target project so the update belong to this project and not to the source project. So i still believe that if you want to track it you need REST API or in your project, create a new field that will store the old issue key (populate by automation).

So with a jql like this "project = ABC and newcustomfield is not empty" you will be able to track all issue moved to your project.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

59 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you