Does Jira Have Disaster Recovery Testing Plan Docs

Nicx Reyes
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February 26, 2024

Hi!

In accordance with our company policy to inquire whether one of our availed services has documentation for a Disaster Recovery Testing Plan (quarterly or yearly).

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Odd_lynice
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February 26, 2024

Hi @Nicx Reyes 

 

Welcome to the Atlassian Community

 

Yes. A formal disaster recovery plan for our products and services is in place and tested quarterly in a simulated environment. Tabletop exercises are also performed to help the disaster response team walk through various scenarios of incidents.
After disaster recovery tests are performed, outputs of the tests are captured, analyzed, and discussed to determine the scope of the following steps for continuous improvement of the tests.
The improvement efforts are captured within engineering tickets and followed through as appropriate. At present, we do not share the test results with external parties. For more information on our Disaster Recovery Testing and overall Business Continuity Program, please refer to the following:

• Atlassian Platform SOC2 Report (https://www.atlassian.com/trust/compliance/resources/soc2) - Page 33 for an overview of Availability including Disaster Recovery

• Data Management at Atlassian (https://www.atlassian.com/trust/security/data-management): Provides an overview of how we do resilience, AZ testing, DR testing, and other business continuity measures
Theodore

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