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Do we have retry mechanism in webhooks on JIRA Data Center?

Qualcomm Support
Qualcomm Support May 15, 2023

Do we have retry mechanism in webhooks on JIRA Data Center?

1. If there is an issue with target service, is there a way to retry from Webhooks?
2. Can we configure webhooks to store the change payload in DB?
3. If there is an issue with Web hooks system, is there a way to trigger all pending requests when the webhook was down?

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Steve Long -Evelon-
Steve Long -Evelon-
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May 15, 2023

Hi @Qualcomm Support

1. Webhook retries are currently only supported in Jira Cloud, here's the feature request for DC: https://jira.atlassian.com/browse/JRASERVER-70300

2. I'm not sure if you're referring to the Jira database or some kind of external database here (?) - this isn't explicitly possible with the Jira database.

3. As per 1, this currently isn't supported.

Hope that helps - Steve.

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Qualcomm Support
Qualcomm Support May 15, 2023

Hi Steve,

Thanks for the quick response.

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Qualcomm Support
Qualcomm Support May 16, 2023

Hi Steve,

Can you clarify below query?

2. I'm not sure if you're referring to the Jira database or some kind of external database here  - this isn't explicitly possible with the Jira database.

Is it possible to store data in external database?

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Qualcomm Support
Qualcomm Support May 22, 2023

Hi Steve,

Can you please respond on my previous query?

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Jira Software
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DEPLOYMENT TYPE
SERVER
VERSION
8.20.12
TAGS
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