Do we have retry mechanism in webhooks on JIRA Data Center?

Qualcomm Support May 15, 2023

Do we have retry mechanism in webhooks on JIRA Data Center?

1. If there is an issue with target service, is there a way to retry from Webhooks?
2. Can we configure webhooks to store the change payload in DB?
3. If there is an issue with Web hooks system, is there a way to trigger all pending requests when the webhook was down?

1 answer

1 vote
Steve Long -Evelon-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 15, 2023

Hi @Qualcomm Support

1. Webhook retries are currently only supported in Jira Cloud, here's the feature request for DC: https://jira.atlassian.com/browse/JRASERVER-70300

2. I'm not sure if you're referring to the Jira database or some kind of external database here (?) - this isn't explicitly possible with the Jira database.

3. As per 1, this currently isn't supported.

Hope that helps - Steve.

Qualcomm Support May 15, 2023

Hi Steve,

Thanks for the quick response.

Like Steve Long -Evelon- likes this
Qualcomm Support May 16, 2023

Hi Steve,

Can you clarify below query?

2. I'm not sure if you're referring to the Jira database or some kind of external database here  - this isn't explicitly possible with the Jira database.

Is it possible to store data in external database?

Qualcomm Support May 22, 2023

Hi Steve,

Can you please respond on my previous query?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.20.12
TAGS
AUG Leaders

Atlassian Community Events