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Display yes/no confirmation when users create new ticket base on condition???

Chau December 2, 2019

We would like to display a yes/no confirmation when creating a ticket base on a condition.

For instance, when users create a new ticket, we want to compare the summary of the new ticket with all the existing tickets in the same project, if it's the same the existing one, then we want to display a yes/no confirmation to the user to see if they're sure and still want to proceed. 

 

Another scenarios is that, if users create a new ticket and select the "Deployment Date" which is the same date of another ticket, then we want to display the yes/no confirmation to warn the user.

It's hard to believe if no one else run to the similar issue as me and JIRA doesn't provide this capability???

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