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Display "user picker (multiple users)" field in JXL sheets and use it in structure

Edited
Chloe Lucas Montfort
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 16, 2023

Hello

I have a JIRA software project where some issues have a workflow with an approval step.

These issues have the "Approvers" field, which is a "user picker (multiple users)" type of field. 

I would like to achieve a view of issues pending approval, grouped by the person(s) in charge of approval, so that each member of the team can quickly view if their approval is needed somewhere. 

Problems : 

* I cannot view approvers in JXL sheets view (the column appears shaded)

Capture.JPG

* I cannot group by approvers using structure (approvers appear "not set")

Capture2.JPG

Thank you in advance for your help

2 answers

1 accepted

0 votes
Answer accepted
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 16, 2023

Hi @Chloe Lucas Montfort

this is Hannes from JXL. Mind reaching out to us via https://jxl.app/support so we can look into this together?

Looking forward to hearing from you,

Hannes

0 votes
Chloe Lucas Montfort
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 19, 2023

This was quickly fixed by the JXL team, thank you :)

Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 20, 2023

Thank you Chloé!

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