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We have recently introduced Lead Time and Cycle Time as new custom-fields in our system.
I'd like to know if it's possible to create a Dashboard panel with its default tools so that I can see how Average time evolves over time?
First thing, I do not work for Atlassian or a marketplace vendor...I am just another user who also has attempted to implement such Lean measures with Jira tools. With that out of the way...
The built-in, Atlassian interpretation of a control chart does what you ask for a Jira board: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/
Although that chart has several challenges, it can be helpful to both get started with the measures of Lead Time and various Cycle Times...and to manage / remove outliers.
If you want to see this (and more) information on a Jira dashboard instead, you will need to either:
There are free, dashboard gadgets which may help to do that in the Atlassian marketplace. Those would need to be installed, so please check with your team / other site admins to see what they think about trying them.
I recommend creating your charts to learn what helps. That could be done with by hand (on paper / whiteboard), with free dashboard gadgets, exported data to a spreadsheet, or with the Google Sheets / Excel addins for Jira. After experimentation you may determine how to proceed, and perhaps investigate addons if more is needed.
Hello @Nacho Cortes ,
I understand that you are not looking for a paid solution right now. However, if you ever need it I can recommend Time in Status which is built by my team at OBSS. It is available for Jira Server, Cloud, and Data Center.
Time in Status mainly allows you to see how much time each issue spent on each status or each assignee.
You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc.
For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.
Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.
Hope it helps,
If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.
Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Lead Time for Each Issue and Cycle Time for Each Issue reports. For further details, you can have a look at Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters article and Status Time Reports How to Videos.
If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.
Hope it helps.
Hi @Nacho Cortes,
You can easily do this with our Great Gadgets app.
It offers some gadgets for track Cycle Time and/or Lead Time in various ways. No need for custom fields; you define how to measure as time between workflow statuses.
Trend Chart - calculates and displays the cycle time / lead time for past time intervals along with the trend line to see if your team improves over time.
Control Chart - this displays the issues by their cycle time / lead time. You have the option to set a threshold, so that the chart can highlight the issues that took longer.
Histogram Chart - displays the issues by their cycle time / lead time, showing how many breached the SLA
These gadgets are based on Jira filters. All of them can also display a Data tab, showing the chart data, which you can easily export in CSV.
This app offers many other gadgets that you will find useful. Just have a look over our blog to make an idea.
It definitely can be a great asset for your team and your company.