is there any chance to disable issue comments on closed issues not for everyone? The goal is to leave the access to comment to some users (like issue Assignee or Admin)
You may need to add workflow properties to restrict comments.
thank you for so quick reply! Our System Admin had tried to do that, but it didn't work - suspect because of incorrect group name.
1. Could you please explain how to specify it and where we could find group names to add it in as a correct value?
2. Do I correctly understand we have to add there (mean to jira.permission.comment.group) a group which will no be able to comment closed issues?
Basically you would need s a script that identifies that the ticket is in status = closed and then hide it for certain users and groups.
In our organization we use it to hide the Edit button when a ticket is in "closed status" or show only the "edit button" to certain groups at a specific status.
Cprime provides great support and would help you if your are stuck.
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