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Directly Redirecting to SSO Page

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- Nov 07, 2023

At our company, we only use Okta for SSO.

Is it possible to configure Atlassian cloud hosted products to directly redirect users to Okta versus showing this useless interstitial when a user is not logged in?

 

Thanks!
Screenshot 2023-11-07 at 1.55.23 PM.png

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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Nov 07, 2023

@-, no. The reason is that until Atlassian knows which user is trying to authenticate, they wouldn't know that the user should be using SAML.

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- Nov 07, 2023

We only allow access via okta. No other IDP is valid.

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-
- Nov 07, 2023

The person hits that page after being redirected from a particular Jira cloud instance that knows our IDP settings.

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Nov 08, 2023

@-, it may be the case that you only allow via Okta, but other users COULD have access to your site that are not using the IDP to sign in. Each user can potentially be signing in using the "local" Atlassian password or the IDP. Atlassian does not know until the user enters their email address.

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- Nov 20, 2023 • edited

Shouldn't companies be able to control this? If they are 100% Okta, why make users click two extra times and have superfluous login options that will not work.

When someone hits https://<company>.atlassian.net/, Atlassian know the following:

  1. The login options that the company has configured
  2. The last way the user logged in before their cookies expired

Either one of the above is enough for them to send the user straight to Okta.

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