The customer and I are using the same dashboard. He created the filters for that dashboard, however, when I look at one of the filtered columns I see five Jira's, when he looks at the exact same dashboard and filtered column sees one Jira.
This makes no sense.
Hi @Gary Aanerud
Depending on how the filters were setup, the customer may not have access to those other 4 issues or the filters are shown for assignee who is currently the login user. It could also be other possibilities
Do you the filter which you could share?
Understand you are seeing the same dashboard. What is the filter used on the dashboard?
For example, if I use a filter in the dashboard as "assignee = currentuser()". I would only see issues assign to only me when I login and same goes for the customer. The results will likely be different. Or there could be issue level security in place.
If you could share the actual filter and screenshot, that would help.
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