Different Styles of Issue Create Screens - Create Button vs Scrum Board Backlog

Question

Hi All - wondering if anyone else has come across this.

It seems that the Create screen for an issue works slightly differently depending on where it's called from. I'm assuming it's something to do with the transition to the "New Jira Issue View" in the cloud (I'm fairly new to Jira cloud; I've been on-prem for years).

In most places in Jira - particularly when using the Create button, I get a nice new-style Create screen, with more modern looking controls (particularly on multi-select fields). The banner on this screen looks like this:

If I create an issue from a scrum board (click the Create Issue link in the backlog, then select 'Open Create Dialog') it opens a form that looks much more like the old on-prem Create form, with the older style controls, and a banner that looks like this:

I'm not quite sure what to search for, so I was just wondering: is this likely to be a bug? Or is something that can be configured?

Thanks

Darren

Jack Brickey · Accepted Answer

Hi @Darren Shinkins ,

Indeed they seem to have always been different. I expect it is just a matter of implementation differences. I agree they should be the same. To be honest I never really paid much attention to it or worried about it. I did just check in JAC to see if I could find something reported on this but no luck. Granted I only looked briefly. I might suggest using the in app feedback link to share your findings/thoughts.