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Default Assignee

vladimi markovic February 7, 2018

Hello,

We are unable to find how to set a specific user to be default assignee while at same time to not be project leader.

Has anyone found a way to make this work?

We are using jira 7.5.0.

1 answer

1 accepted

1 vote
Answer accepted
Thomas Schlegel
Community Champion
February 7, 2018

Hi Vladimi,

if you want to assign every new issue to a user, who is neither project lead nor component lead, you have to assign the issue with a postfunction of the workflow's create transition (Update Issue Field).

vladimi markovic February 7, 2018

Hello Thomas,

Thank you for quick reply.

However it's not quite clear where i can do what you have suggested. Could you please provide a bit more information how where i can set that and how?

Thanks ;)

Thomas Schlegel
Community Champion
February 7, 2018

@vladimi markovic - yes, of course, no problem :-)   

You have to do the following steps:

  • find your workflow here: http://<your-jira-url>/secure/admin/workflows/ListWorkflows.jspa
  • Edit your workflow
  • Change from diagram to text mode 
  • Look for the initial status of your workflow and click on the status (not on a transition)
  • Then you see something like this:

    image.png
  • Click on "Create"
  • Then click on "Post Functions"
  • Then "Add post function"
  • Choose "Update Issue Field" and set your user as assignee:

    image.png
  • Your post function has to be first in the line of the post functions, otherwise it won't work:

    image.png
  • Save your workflow changes - that's it
     

If you have further questions, don't hesitate to ask.

vladimi markovic February 7, 2018

Hey mate,

Thanks a bunch for so detailed explanation! After a bit of trouble I've managed to set it up to work by following your guide!

This should be added to wiki somewhere ( :

Thomas Schlegel
Community Champion
February 7, 2018

You're welcome, @vladimi markovic

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