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Default Assignee

Edited

Hello,

We are unable to find how to set a specific user to be default assignee while at same time to not be project leader.

Has anyone found a way to make this work?

We are using jira 7.5.0.

1 answer

1 accepted

1 vote
Answer accepted
Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 07, 2018

Hi Vladimi,

if you want to assign every new issue to a user, who is neither project lead nor component lead, you have to assign the issue with a postfunction of the workflow's create transition (Update Issue Field).

Hello Thomas,

Thank you for quick reply.

However it's not quite clear where i can do what you have suggested. Could you please provide a bit more information how where i can set that and how?

Thanks ;)

Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 07, 2018

@vladimi markovic - yes, of course, no problem :-)   

You have to do the following steps:

  • find your workflow here: http://<your-jira-url>/secure/admin/workflows/ListWorkflows.jspa
  • Edit your workflow
  • Change from diagram to text mode 
  • Look for the initial status of your workflow and click on the status (not on a transition)
  • Then you see something like this:

    image.png
  • Click on "Create"
  • Then click on "Post Functions"
  • Then "Add post function"
  • Choose "Update Issue Field" and set your user as assignee:

    image.png
  • Your post function has to be first in the line of the post functions, otherwise it won't work:

    image.png
  • Save your workflow changes - that's it
     

If you have further questions, don't hesitate to ask.

Hey mate,

Thanks a bunch for so detailed explanation! After a bit of trouble I've managed to set it up to work by following your guide!

This should be added to wiki somewhere ( :

Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 07, 2018

You're welcome, @vladimi markovic

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