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Decadis AG gadgets

There are 2 gadgets listed for our dashboards from Decadis AG called 'Filter Results (by sumUp)' and 'Grouped Filter Results (by sumUp)'.  We've been using these for about a month and just started getting a message "The plugin license is not valid. Please contact your Jira Administrators".

Do these gadgets require separate licensing for continued use?  I just assumed that if they were displayed in the list of available gadgets they were available for use.

If yes, is there a way to remove them from the list of available gadgets?

1 answer

1 accepted

Hey @Lance Moonshower ,

it seems like you have trialed our app sumUp for Jira (see and now the trial has ended.

In order to continue to use the app, you'd need in fact a license. If you have further questions especially related to the app, please let me know. I'm part of the team behind the aforementioned app.


That's what I figured.  Is there a way to remove these from the list of gadgets if we don't plan to license them?

Hey @Lance Moonshower ,

if you're not going to further use the app, you should uninstall it via the 'Manage apps' section and remove the remaining gadgets from existing dashboards.


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