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Database: JIRA couldn't connect to your database

k Harikrishna
k Harikrishna May 22, 2023

hi 

please give the suggestions 

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Brant Schroeder
Brant Schroeder
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May 22, 2023

@k Harikrishna Welcome to the Atlassian community

This should be a good start to help you resolve your issue https://confluence.atlassian.com/jirakb/resolve-database-connection-errors-during-jira-server-startup-872262124.html 

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Radek Dostál
Radek Dostál
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May 23, 2023

So many options, what to do, what to do with zero information..

Suggestion: connect Jira to database

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Radek Dostál
Radek Dostál
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May 24, 2023

Surely tagging my comment as the answer is a mistake?

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Mayur Jadhav
Mayur Jadhav
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May 23, 2023

Hello @k Harikrishna ,

Welcome to the Atlassian Community!

Can you please share the error or screenshot of it.

 

Regards,
Mayur

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k Harikrishna
k Harikrishna May 24, 2023

Screenshot (10).png

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Mayur Jadhav
Mayur Jadhav
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July 23, 2023

@k Harikrishna make sure your database service is running or your Jira is connected to Databse. For this you can check dbconfig file.

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k Harikrishna
k Harikrishna May 22, 2023

can you explain the steps in that way 

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