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After invite is sent to customer, he/she is unable to join JIRA instance. Please navigation takes place -
1) Click on Accept Invite
2) User is navigated to Microsoft Sign In page.
3) After entering password an error is thrown. Refer screenshot.
Please advise on how to get this resolve as our project is about to kick start.
Hi @vipin kumar and welcome,
please take a look to the following troubleshooting article https://confluence.atlassian.com/cloudkb/error-aadsts50105-encountered-when-logging-into-atlassian-cloud-1130726239.html
Hope this helps,