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I have created custom priorities for my project and I attached custom icons to an issue (that is visible to all logged in users) and I made sure that you can see the attachments in the issue itself. I copied the urls of each attachment and added them to the priority.
Then it does this odd thing where it appears on the list of all priorities, but when i go to the backlog and open issue to try and assign the new priority, the icons are not showing next to the new priorities.
When I go back to edit them, all icons go missing even though they were visible before.
I tried uploading different icons, from google, from imgur etc, but same problem each time.
Could someone share if any ideas on how to fix this? Thanks!
https://confluence.atlassian.com/jirakb/how-to-upload-custom-priority-icons-in-jira-788961156.html is that the guide you followed?
Does that approach of using icons that are attachments in an issue still work?
The KB for server also notes:
In order to view the icon correctly, both condition below should be met:
@Matt Doar__ LinkedIn thanks for your reply! Yes, those are the exact instructions I have followed and both those conditions were met. But still, icons don't show up, or show up and disappear. Could this be a bug?
Thanks so much.
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Our icons were working for 2 monts, but suddenly disappeared. We uploaded them again, but they don't come back
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Our custom priority icons have started to disappear and be replaced by default icons (in Cloud). Very annoying.
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