I have a custom dropdown list field. The field is showing on the Issues page as expected. We have been using the field with no issues. I added a new value and the new value is not showing up.
Hi Sandra, welcome to the Community. Can you provide a bit more info here? When you say you added a value to the dropdown list can you explain how you did this? This is generally done by going to the admin section (COG) > Issues > Custom fields, find your field and click on the ellipses and select contexts then edit the values. Is this how it was done? If so are you sure you are looking at the same field? Is it possible that there are two custom fields of the same or similar name?
Hi Jack, in Admin section I did the following
1. Under Custom Fields, I searched for field name
2. Click the ellipses
3. Selected Contexts and Default Value
4. Selected Edit Options
5. Added new value
6. Click Done.
The new value is displayed on the Admin view but when I go to an issue or create a new issue the new value is not available for me to select.
I thought that was the correct location first. But not all values in the dropdown were showing on the Test Types there. I also added it to the Test Types and it still doesn't show. When I added a new value before I added it to the Test Type field on the Custom Fields and it appeared.
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