Creating component for project automation

[Greg McDonald]

Creating component for project automation but the description reverts to another unrelated rule.  This does not happen on all my rules and they are configured exactly the same so I am at a loss why one rule is doing this when I create the JIRA ticket after creating the rule.

This should be the description that auto fills

FIFA Hospitality Requirements:

Data Validation:
- Contract +/- 5%

Provisioning:
- Populate fields [Circuit ID] and [SFDC Case #] in Jira
- Create MBS to send techs out to install Access Points
.

Completion:
- Upload documents to Team Drive
- Ensure tech completes MBS request in dispatch.
- Email Requestor to advise of dispatch
- Confirm order completes
- Ensure billing is being carried out, if not, send a billing request with contract from personal email
- Close SFDC Case & set the Jira Workflow to [Done]

but it is taken over by

FIFA Hospitality Requirements:

Data Validation:

• Contract

Provisioning:

• Open ports / inventory addresses (if required)
• Populate fields [Circuit ID] and [SFDC Case #] in Jira
• Upload addresses to NetCracker (if required)
• Order products
• Resolve outstanding provisioning errors

Completion:

• Complete Installer Sheet or BTV Order Sheet (if required)
• Upload documents to Team Drive
• Email requestor to advise of completion and attach Installer Sheet or BTV Order Sheet (if required)
• Close SFDC Case & set the Jira Workflow to [Done]

one of my other rules....

Anyone know why a rule would do this ?

[Trudy Claspill]

What are the Triggers for each of these rules?

Can you show use the trigger details for each rule?

[Greg McDonald]

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[Greg McDonald]

it seems what happens is emails on our team automatically change the description 

but maybe I am not selecting something correct. Let me know if you need more info

Thanks

[John Funk]

Hey @Greg McDonald 

Do you know which rule is overriding it? I will check that to see why it is firing - what are the conditions for that one, etc. 

[Greg McDonald]

I am  so stupid, sorry to bother you we did have a bad rules