Creating . Using Tunnels

[Paul O_Shea]

Hi Community. 

We are testing a cloud version of Jira and want to link it to an on-prem instance of Confluence. I have the application tunnel element working and they show as connected on both sides, but users don't seem to be able to reference the Confluence site from Jira. Is there any specific help document that I can follow as a lot of what I've read isnt overly clear.

Thanks in advance.

Paul.

[Andrew Chatfield]

HI Paul,

I am also trying to set this up but connecting from Confluence Cloud to on-prem Jira Server.

Did you have any issues creating the application link on your Jira cloud site?

When I try to create the application link in Confluence Cloud and select the tunnel I get a error stating the url cannot be reached. However, the application tunnel is showing as connected in atlassian admin and in Jira.

The issue seems to be creating the application link between Confluence and Jira.

Thanks
Andrew