Hello @Sivakumar Kolli
Welcome to the community.
You configure Themes and Initiatives through use of the Advanced Roadmap feature. Here's a link to the home page for the documentation:
The section you need to look at is about configuring hierarchy levels, which is discussed here:
Take a look and let us know if you have additional questions.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events