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Creating Jira Workflow w/ Approvals

Hello I am having trouble getting the "Configure Approval" checkbox to appear in my workflow. I am trying to create an approval workflow that will request approval from a user group when trying to change status from "Parking Lot"


I have created a "User Picker" field and added to screen. I have created multiple workflows and played around adding Approve and Decline transitions but I still cannot get the additional "Configure Approval" check box to appear on any status or transition in the workflow. I am new to workflows so anything will help because I am sure it's something I am doing wrong.

Below is an example workflow, how do I Configure approvals in this worklflow ? Or can you provide an example workflow with approval , deny from status that I can review? workflow.PNG


2 answers

1 vote
Clark Everson Community Leader Aug 22, 2022

Hi @Maranda Butler 

Welcome to community!

Normally that checkbox is an option you can do but you need to create a field for it, it's not something built in

So if you are trying to do it via a checkbox then you would need to make a custom field for approved with a checkbox

Alternatively you can just have an approved transition and only people in the approver role can move it


This is a decent article on it:

And this previous post may help you:




0 votes

Hi, @Maranda Butler !

If you need to add a checkbox, to the approval workflow, drag and drop it from Form Builder 


then set an approval step 


My SaaSJet team has developed Business Process Manager add-on to automate business processes. Try it out for 30-day free with full functionality

Thanks for your reply. Possible to schedule a demo? 

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