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Creating JIRA ticket issue

Sayed Ahmed
Sayed Ahmed May 22, 2023

Cannot create JIRA task, keep getting this message. can someone help, very annoying  Jira error.png

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John Funk
John Funk
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May 22, 2023

Hi Sayed - Welcome to the Atlassian Community!

Those 3 fields must have a value in them to create the issue (they are required). So you need to populate those fields with a value. 

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Sayed Ahmed
Sayed Ahmed May 22, 2023

Hi John,

 

Thank you for responding,

These field are not visible on the JIRA ticket that I am trying to create, do you know how to add them?

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Eran Malovany
Eran Malovany May 22, 2023

Hey, 


1 . Go to the gear icon on the top panel - right side.

2. Choose issues from the menu

3. On the left navigation panel, choose screens.

4. From the list search for a task, you will find 3 screens for create, edit, and View task. choose which fields you want to add to each one of the screens. 

Best,

Eran.

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Sayed Ahmed
Sayed Ahmed May 22, 2023

Hi Eran,

 

thanks for providng your input, do I need Admin access for this?

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Eran Malovany
Eran Malovany May 22, 2023

Yes, only the admin can do it.

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Sayed Ahmed
Sayed Ahmed May 24, 2023

it worked I have admin access and I can create JIRA ticket without any issues. Thanks for your help, much appreciated

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John Funk
John Funk
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 24, 2023

Great! Glad you got it work. Would be so kind as to click on the Accept Answer button above so we can close this one out? Thanks!

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