Creating JIRA ticket issue

[Sayed Ahmed]

Cannot create JIRA task, keep getting this message. can someone help, very annoying  

[John Funk · Accepted solution]

Hi Sayed - Welcome to the Atlassian Community!

Those 3 fields must have a value in them to create the issue (they are required). So you need to populate those fields with a value. 

[Sayed Ahmed]

Hi John,

Thank you for responding,

These field are not visible on the JIRA ticket that I am trying to create, do you know how to add them?

[Eran Malovany]

Hey, 

1 . Go to the gear icon on the top panel - right side.

2. Choose issues from the menu

3. On the left navigation panel, choose screens.

4. From the list search for a task, you will find 3 screens for create, edit, and View task. choose which fields you want to add to each one of the screens. 

Best,

Eran.

[Sayed Ahmed]

Hi Eran,

thanks for providng your input, do I need Admin access for this?

[Eran Malovany]

Yes, only the admin can do it.

[Sayed Ahmed]

it worked I have admin access and I can create JIRA ticket without any issues. Thanks for your help, much appreciated

[John Funk]

Great! Glad you got it work. Would be so kind as to click on the Accept Answer button above so we can close this one out? Thanks!

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