Create issue as Admin - item does not go to bottom of backlog

Hello

If I am in plan mode in Greenhopper and then create a new issue, the new issue doesn't always go to the bottom of the backlog but instead inserts itself somewhere either within the backlog or a forthcoming sprint - I think it might be inserting above/beneath the issue I currently have selected in plan mode.

Is there anyway to make sure that every new issue automatically goes to the bottom of the backlog? New issues are being created and getting lost. This only seems to be a problem when an admin creates an issue - all new issues created by users automatically go to the bottom of the backlog.

2 answers

1 accepted

0 vote

Hi Simon,

Currently new issues will appear in a spot relative to where you current focus is; be that in a sprint or the backlog. There is, however, a feature request to have them go to the backlog at https://jira.atlassian.com/browse/GHS-5368, and I suggest you watch that to stay up on any progress as well as vote/comment to help raise the visibility to the project team.

Thanks,

-dave

We have set up our ScrumMaster and Product Owners to be admins on the projects whereas everybody else is one or more other roles.

This way, we were able to assign only the Administrator project role to the Schedule Issues permission.

This means that whenever somebody creates an issues it goes to the bottom of the backog as they don't have the permission to place it anywhere in the backlog. Product Owners and ScrumMasters still need to be careful how they are adding things though.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,192 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you