Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,921
Community Members
 
Community Events
176
Community Groups

Create from the tickets not the create button

Hello!

In team managed you can create a ticket from the backlog or sprint list without clicking on the create button on top of the screen. If you are clicked on an assignee it will auto assign to that team member. 

In company all tickets from these options go to bottom of backlog unassigned. Is there a way to change the configuration on the admin side so it will allow creations from the backlog or sprints? 

This would be a huge timesaver for our teams and I am not seeing the options to configure this. 

Thanks, 

Krista

1 answer

0 votes
Trudy Claspill Community Leader Dec 09, 2022

Hello @Krista Dyer 

When creating a new issue, you can set the Sprint field manually and that issue will be added to the specified sprint. You can also set the Assignee manually at the same time. This assumes that the Sprint and Assignee fields have been added to the Create Issue screen for that issue type in that project.

However adding an issue to an already started sprint should be the exception, not the rule. So adding something to the backlog screen that would automatically add an issue to an active sprint would not be a best practice.

There is already an option to create new issues within not-started sprints from the backlog screen.

Screen Shot 2022-12-09 at 6.32.48 PM.png

This doesn't include supporting automatically setting the Assignee. If you have clicked on an Assignee avatar first, the Assignee field will still be left blank in this case.

 

There is no configuration options that will let you change this functionality.

Hello! 

 

Thanks again for your help. I found that the filter "My Issues" enables you to create a ticket where it defaults you to the assignee automatically. However if you click on your user it does not. Kinda strange but found a resolution! 

 

Thanks, 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events