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Create automatic tickets via gmail

Hello !
How are you?
I'm thinking of doing an integration between Jira and gmail.
We receive daily emails that are routines / reminders for tasks that need to be done. Is it possible to have some extension or API to make the system create these tasks automatically in some frame in jira?

It would need to be by subject/content of the email, because the same sender sends several emails to different teams.

3 answers

1 vote
iryna_k_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Nov 13, 2022 • edited Mar 23, 2023

Hi, @Mônica Bohrer da Silva 

My team recently released Email&Tasks: Jira Cloud for Gmail.

With it's help you can transform your emails into Jira ticket, Add comments & log work directly from Gmail.

Here is a 30-day trial to check if the app is good for you.

Hope it will help you!

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 13, 2022

Hi @Mônica Bohrer da Silva 

You can achieve this using email handler:

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

You can set them up in such a way, so as to create issues with a specific issue type on specific projects. It's very easy to do that and very handy, without any app.

Muito obrigada! Irei trabalhar nisso

0 votes
Aron Gombas _Midori_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 13, 2022 • edited

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